What happens when you report a damage-only road traffic collision (RTC)?
Northamptonshire Police will not investigate damage only collisions. This is a matter for your insurance company.
Where details have been exchanged, there is no need to report this incident to the police. Matters should only be reported to the police if no details have been exchanged or investigations by your insurance company show these are false. You can do this by either:
- making a report online
- visiting a police front counter
You will receive either an instant referral number or an incident number which you can provide to your insurance company to confirm you have reported the incident.
Reports will only be investigated when details have not been exchanged and there is enough evidence to investigate, for example, you can provide the registration number, make and model of the vehicle.
If you believe the collision has been captured on CCTV, please make enquiries with the owner of the CCTV before you report the collision to Northamptonshire Police.
A collision which has occurred in a car park (either private or public) will not be investigated. An incident in a public car park (where there is no control over access to the area, such as shopping centre car parks or petrol garage forecourts) will only be considered if the damage or injury is serious. A minor scratch/dent will not be investigated even if the other vehicle has failed to stop. This matter should be referred to your insurance company to progress.