Northamptonshire Police - Public Social Media Guidelines

These guidelines are in place to help create a safe environment for the public on all social media channels run by Northamptonshire Police.

The Force has multiple social media platforms including Facebook, Twitter, Instagram, YouTube and LinkedIn.

The main force pages are run, monitored and maintained by the Corporate Communications team with input from other key departments.

In order to help create a safe online environment we have set out the following guidelines which apply to all social media channels. By choosing to engage on our social media channels you agree to follow these guidelines.

Your comment has grounds to be removed if:

  • You have identified a victim, witness or suspect by any means which potentially affects his/her personal safety. For example; names, address, school, place of work etc.
  • You have identified a serving police officer in a manner which potentially affects his/her personal safety, threatens violence or is grossly derogatory.
  • You have used offensive language - profanity (curse or swear words), hate crime e.g. racial/ homophobic slurs or language which targets a protected characteristic in a derogatory manner, content which is grossly offensive or incites violence
  • You have published yours, or anyone else's, personal information, such as contact details.
  • You have "spammed" our accounts by posting the same message, or very similar messages, repeatedly. In these circumstances, if your comment/reply does not violate other social media guidelines, one comment/reply will remain on our page.
  • Your comments could be perceived to be threatening or abusive to other community members.
  • You are using our pages/account to promote your own businesses/products/company which the force is not affiliated with.
  • You have included comments which could potentially leave the force in contempt of court (see below):

Any material which could influence members of the jury in an ongoing or imminent trial is deemed as being in contempt of court and is punishable in a court of law.

These comments could include:

  • References to someone’s previous convictions
  • Statements about a person’s character
  • Evidence seeming to link a person directly to the crime of which they have been accused
  • Other suggestions that the person is guilty

When proceedings are ‘active’, the above content cannot be posted and the Facebook user is in contempt of court. Proceedings are ‘active’ when:

  • A person is charged
  • A person has been arrested
  • An arrest warrant is issued
  • A summons is issued

Breach of guidelines

We reserve the right to determine, at our discretion, whether contributions to our social media channels breach our guidelines. We reserve the right to hide or delete comments made on our channels, as well as block users who do not follow these guidelines.

Social Media Policy

This policy applies to all police officers, police staff, special constables, volunteers and cadets who use social media in a professional capacity to represent the Force. The policy can be accessed in full here.

Reporting breaches of Facebook Terms and Policies

If you’ve seen something on Facebook that you think is wrong and breaches their terms and policies, you should contact Facebook here

Reporting crimes

We’d like to remind all followers not to report crime on our social media channels but instead to call 999 in an emergency and for non-emergencies either report online at www.northants.police.uk or call 101.

Making a Complaint

Make a complaint or tell us about a poor service you have received.