Insurance companies nationwide search reports on both websites.
You can check to see if an item of property you have lost has been handed in to us by visiting a public enquiry desk or contacting us by email.
If you’ve lost something hazardous, such as a firearm, explosive, poisons, toxins or chemicals, please call 999.
If you have found property, your legal obligation is to try to reunite it with the owner. You could do this by putting up a notice near to where you found the item. You may be able to keep the item you have found on the understanding that, if the owner comes forward, you must give it back.
If you find an item on private property, such as at a restaurant or business, you should hand it to staff as they should operate their own lost and found procedures.
There are certain items that you are not allowed to keep and claim under ANY circumstances. These include mobile phones, identification documents, weapons and war medals. If you find cash, you will not be able to keep hold of it but will be able to claim it after 28 days.
We will accept some found items, please visit an enquiry desk for advice or email us. The types of items we may be able to help with include:
an item with a serial number
anything with a memory or storage function
identifiable information such as personal documents
money or valuable items
If you’ve found a hazardous item, such as a firearm, explosive, poisons, toxins or chemicals, please call 999.