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Despite the challenges of the last three years, the last 12 months have allowed us to steady our pace, following a wealth of change and restructure.
"Improving the quality of the service we provide, striving for better outcomes for the public and an improved end-to-end service"
Making such vital improvements while policing through a pandemic has been no easy feat, but the performance results have been significant, and I hope this will instil confidence in the public of Northamptonshire that we remain committed to delivering a high-quality service.
In the next 12 months I want to go further.
We have set new foundations in a five-year strategic vision which is shaping our strategies and delivery.
Our key focus will be on improving the quality of the service we provide, striving for better outcomes for the public and an improved end-to-end service.
The quality of the service has improved greatly, however the next steps will be to introduce better customer service for victims of crime. This will range from methods of contact, tone and quality of correspondence to how we update victims and engage with the public.
The Force will work even harder in the next 12 months on enhancing our engagement, to ensure the service is fit for purpose and in line with the expectations of the public.
We are committed to working smarter to prevent crime and creating better life chances for those who live and work here. A new strategy and measures will allow us to demonstrate better the activity that supports our wider Prevention agenda, to make sure our communities thrive.
In addition to this, I remain committed to continuing to build on improving the culture within the Force. This includes making us both an employer of choice and an attractive place to work, as well as ensuring we strive to represent our communities better. We will invest in training, kit and equipment to ensure our officers are equipped to respond and investigate effectively.
What the public can expect to see in the next 12 months is further surge activity – intensive proactive policing and engagement - carefully crafted to reflect the Matters of Priorities we identified from your feedback.
We will continue to bring offenders to justice and drive organised criminality out of Northamptonshire by making this a hostile place for those who attempt to operate here.
I would like to extend my thanks to the Office of the Police Fire and Crime Commissioner, for their support in securing vital funding from the Safer Streets Fund, which is bringing to life several initiatives that help Northamptonshire Police achieve its mission to fight crime and protect people.
Thank you for your continued support through another year under my tenure, and I look forward to delivering more results for you in the year ahead.
Chief Constable Nick Adderley