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Important message: Online safety and latest Ransomware guidance

May 19, 2017

Home users and small businesses can take the following steps to protect themselves online:

• Run Windows Update

• Make sure your antivirus product is up-to-date and run a scan — if you don’t have one why not install a free trial version from a reputable vendor

• If you do not do so already, this is a good time to think about backing up important data. We recommend that you don’t store back-ups on the same computer, or any other device within your home network. Home users should consider using cloud services to back-up their important files. Many service providers (such as email providers) offer a small amount of cloud storage space for free.

The following link is the latest Ransomware Guidance for home users: 


If you think your computer or device has been infected please report it to Action Fraud on 0300 123 2040.

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